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Welcome to Swimsuit Store (“we,” “us,” or “our”) at swimgearup.com. These Terms and Conditions govern your use of our website and purchases of our high-performance swimwear for competitive swimmers and fitness enthusiasts. By accessing our site or making a purchase, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for users who are at least 18 years old or accessing with parental supervision. By using our site, you confirm you meet these requirements.

1.2 Intellectual Property Rights

All content on swimgearup.com, including text, graphics, logos, product designs, and images, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

User Responsibility: You agree not to misuse our website content or attempt to reverse engineer any aspect of our site. Unauthorized commercial use of our content is strictly prohibited.

2. Product Information

2.1 Product Descriptions

We specialize in high-performance swimwear including:

  • Competition swimwear (FINA Approved Jammers, Kneeskins)
  • Training swimwear (Trunks, Briefs, Jammers)
  • Fitness swimwear
  • Junior wetsuits
  • Swim bikinis and swimsuits

We make every effort to display product colors and features accurately, but slight variations may occur due to monitor settings.

2.2 Product Availability

All products are subject to availability. We may limit quantities and discontinue products without notice.

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse any order for any reason, including suspected fraudulent activity.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge the total amount to your selected payment method upon order confirmation.

User Responsibility: You must provide accurate payment information and have sufficient funds for your purchase. We are not responsible for declined payments due to incorrect information.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices at any time, but changes won’t affect confirmed orders.

4. Shipping and Delivery

4.1 Shipping Options

We offer:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipping
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipping

4.2 Order Processing

Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email.

4.3 International Shipping

We ship worldwide except to some Asian and remote regions. International customers are responsible for all customs fees and import duties, which are non-refundable.

User Responsibility: International customers must ensure products comply with their country’s import regulations. Provide complete and accurate shipping information – we’re not responsible for undeliverable packages due to incorrect addresses.

5. Returns and Exchanges

5.1 Return Policy

We accept returns and exchanges within 15 days of delivery. To qualify:

  • Items must be unused, unwashed, and in original packaging with tags attached
  • Provide original proof of purchase (order number)
  • Initiate return within the 15-day window

Note: For hygiene reasons, we cannot accept returns on Girl’s Swim Bikinis, Briefs, or opened Clearance & B-Grade Wetsuits unless defective.

5.2 Return Process

  1. Email [email protected] within 15 days with your order number, item details, and reason for return
  2. Wait for return authorization (24-48 hour response time)
  3. Ship items to: Swimsuit Store Returns, 2076 Byers Lane, Sacramento, CA 58147

5.3 Refunds

Refunds are processed within 3-5 business days after we receive and inspect your return. Original shipping costs are non-refundable (except for defective items).

5.4 Exchanges

For size/color exchanges (US only):

  • We cover return shipping costs
  • No additional shipping charges for standard exchanges
  • Price differences will be charged/refunded as needed

5.5 Damaged or Defective Items

Contact us immediately with photos of the issue. We’ll arrange a free return and expedite your replacement.

User Responsibility: Customers are responsible for return shipping costs unless the return is due to our error or for a qualifying exchange. Use trackable shipping – we’re not responsible for lost return packages.

6. Liability and Disclaimers

6.1 Product Use

Our swimwear is designed for competitive swimming and fitness activities. We’re not liable for injuries resulting from product misuse.

6.2 Limitation of Liability

To the fullest extent permitted by law, Swimsuit Store shall not be liable for any indirect, incidental, or consequential damages arising from product use or website access.

6.3 Warranty Disclaimer

Products are provided “as is” without warranties of merchantability or fitness for a particular purpose, except where required by law.

7. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information.

8. General Provisions

8.1 Governing Law

These Terms are governed by the laws of California, USA, without regard to conflict of law principles.

8.2 Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance of the new Terms.

8.3 Contact Information

For questions about these Terms, contact us at:

Swimsuit Store
2076 Byers Lane
Sacramento, CA 58147
Email: [email protected]

Thank you for choosing Swimsuit Store for your competitive and fitness swimwear needs. We’re committed to providing high-quality products and excellent customer service.